Help: Frequently Asked Questions
FAQs: Your Account
I’ve just opened an account. How do I place a bet?
You can place one or multiple bets (up to 99) by selecting the total number of bets you want under the “my bets” menu. In order to place a bet, you need to make a deposit to your account first.
How can I deposit money into my account?
You can deposit money to your account using one of the available payment methods.
Which payments methods do you accept?
All major credit cards(VISA/MASTER CARD), Skrill, Paysafecard, and Astropay.
I forgot my username and or password.
If you have forgotten your password, you can select “forgot?” in the password field of the login screen. A reset link will be sent to the email you used to sign up.
Why do I need to give you my mobile number?
We need your mobile number so we can use mobile verification at the time of payout.
FAQS: How to Play
Where do I see my bets?
You can see your bets by clicking “My Bets” in the lobby of each game after you have successfully logged in.
How do I claim a prize?
If you win a draw, the winning prize will be transferred to your account. You can then place more bets or withdraw your winnings to your bank account (minimum €50).
How many numbers can I select?
For each bet, you can select 5 plus 2, 7 numbers in total. Place more bets to select different number combinations.
How many bets can I place in one draw?
You can place up to 99 bets per draw.
Can I win multiple times in one draw?
You can win one time for each bet, place more bets to increase your chances.
What is the minimum guaranteed payout per draw?
The estimated prize pool is visible at any time in the game lobby. The amount increases as more people are placing bets.
How do I win the jackpot?
To win the Jackpot of €1Billion you need to match all 7 numbers (5 plus 2) in the first draw.